Shipping is free across South Africa on all Basket Bag orders.

Once payment is received, delivery will take between 3-5 working days to reach you.

Should you urgently need your basket for a special occasion, festival or trip, send us an email at and well make a plan to speed up the delivery for you.

We make use of ARAMEX couriers, so please only accept delivery from a uniformed delivery agent, and sign for your parcel. 

Should your parcel be damaged or ruined in any way, please send us an immediate image either to our email or to my cellphone (Watsapp number available via the site) and we will make further arrangements to exchange your parcel. 

Please take note that due to the hand-woven nature of the baskets as well as the material used to create the baskets, that not all the baskets are exactly as pictured, and that each will have its own birth marks or characters that make it unique.

If there are ANY further queries, please do not hesitate to contact us on / 0729858776 (Watsapp or call).